A Study on Products and Services of HCL Technologies

Abstract

HCL Technologies Ltd. is an IT Software, service, and consulting company, headquarteredat Noida, Uttar Pradesh, India. It is the part of HCL Enterprises Company. In 1976, a groupof six engineers started a company that would make personal computers and the group wasled by Mr. Shiv Nadar. Initially, the company name was Micro Comp Ltd. The companystarted to sell tile digital calculators to gather capital for their main project. On 11 August1976, the company was renamed to Hindustan Computer Limited (HCL). On 12thNovember 1991, another subsidiary company called HCL Overseas Limited wasincorporated as a provider of technology development service. HCL company is one of thefour companies comes under the company HCL enterprises. HCL developed an indigenousmicrocomputer in 1978, and a networking OS and client-server architecture in 1983. On 12November 1991, HCL Technologies was distributed as a separate unit to provide softwareservices. Hindustan Computer Limited offers services including IT Consulting, EnterpriseTransformation, remote infrastructure management, engineering and R&D, and businessprocess outsourcing (BPO). HCL services include DRYiCE, Cybersecurity, and digital &analytics. The company has the branches in 34 countries including USA, CANADA,JAPAN, UK, FRANCE, and GERMANY. It operates across sectors including aerospace anddefense, automotive, consumer electronics energy and utilities, financial service andgovernments. HCL Technologies in Forbes Global 2000 list. As of September 2017, thecompany along with its subsidiaries had consolidated revenue of $7.4 billion. In this paper,we have studied the products and services of HCL technologies and its strategies to facecompetitions using various case study methodologies. The internal and externalopportunities analysis is done by means of SWOT analysis.