Zuber’s Ten Principles of Patient- Centric Patient Experience and a Framework

Authors

  • Zuber Mujeeb Shaikh Director, Corporate Quality Improvement, Patient Safety and Risk Management Dr. Sulaiman Al-Habib Medical Group, Riyadh-11643, Kingdom of Saudi Arabia

DOI:

https://doi.org/10.47992/IJHSP.2581.6411.0057

Keywords:

Patient-Centric, Patient Experience, Framework, Accreditation, Quality, Zuber

Abstract

A patient-centric patient experience is a key to high-quality healthcare service industry since; it has been observed that the patients with good experience add trust, cohesiveness with treating the healthcare team and a better continuity of care, which leads to a better outcome and excels patient experience. Objective: To develop a patient-centric patient experience framework. Method: This is a review of literature study and the data were collected with comprehensive searches in the online databases of goggle scholars and research gate. Conclusions: The study concluded with “Zuber’s ten principles of patient-centric patient experience and a framework.”

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Published

2021-02-15

How to Cite

Zuber Mujeeb Shaikh. (2021). Zuber’s Ten Principles of Patient- Centric Patient Experience and a Framework. International Journal of Health Sciences and Pharmacy (IJHSP), 5(1), 1–10. https://doi.org/10.47992/IJHSP.2581.6411.0057