YOGISH PAI U; NANDHA KUMAR K.G. Operational Resilience of the Indian IT-BPM Industry during the COVID-19 Pandemic – A Case Study. International Journal of Case Studies in Business, IT and Education (IJCSBE), [S. l.], v. 5, n. 1, p. 1–13, 2021. DOI: 10.47992/IJCSBE.2581.6942.0099. Disponível em: https://srinivaspublication.com/journal/index.php/ijcsbe/article/view/475. Acesso em: 22 dec. 2024.