Excellence through Diversity-Inclusiveness: A Focus on IT Industry

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Lawren Maria Castelino
Robin Shinde


Purpose:  Today's employee is worried with a lot more than the financial benefits that a job can provide; They really would like to know that perhaps the work they do is important as well as the company for which they work is reputable for is committed to fostering a diversified and friendly community. They care about improving things, and this optimal solution broadens along with how they envision their organisation. This includes working in a diverse and inclusive workplace. To foster diversity and inclusion, businesses first must learn to really be excellent listeners, implementing meaningful, and “always-on" employee voice programmes. Companies with gained in popularity or identity diversity have been in terms of financial returns, they have been demonstrated to surpass their national industry medians. Many IT firms embrace diversity and inclusion as a means of improving their bottom line excel in their workforce and productivity. The present paper is an attempt to study the strategies for building a diverse workforce, diversity and inclusion initiatives in the IT sector.

Methodology: To meet the objective of the paper, secondary sources of data like the IBEF report on the information technology sector, annual reports from selected IT companies, journal articles in Google Scholar, newspapers, and business websites are used.

Findings: According to the findings, many companies in the IT sector are promoting diversity and inclusion. Organizations with more diversified players boost revenues through innovation. According to research, businesses with more multidisciplinary communities seem to be more imaginative, involved, and artistic at work.

Originality/Value: This study will assist in comprehending the various diversity and inclusion practices introduced by IT sector companies. To assist the companies to thrive towards excellence with the help of its employees, strategies and SWOC Analysis is carried out.

Paper Type: Case Study


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How to Cite
Lawren Maria Castelino, & Robin Shinde. (2022). Excellence through Diversity-Inclusiveness: A Focus on IT Industry. International Journal of Case Studies in Business, IT and Education (IJCSBE), 6(2), 496–511. https://doi.org/10.47992/IJCSBE.2581.6942.0213